FAQs

Confluent Technology Group FAQs: 

1. Why is my shipping so high?  If your shipping charge seems incorrect, please give us a call at 573-471-6700 and we will help you from there. 
2. If I live nearby, is there in house pickup? Yes, if you live nearby then picking up at our address is free. Our address is 85 Confluent Drive, Sikeston, MO 63801
3. How do I find products online? If you go to our search bar in the top right and type in a keyword and click “search”, your product will show up, if not, give us a call at 573-471-6700 
4. How do I cancel an order? To cancel an order, please call 573-471-6700 for further information. 
5. How do I return an order?  To return an order, please call 573-471-6700 for further instructions on how to return it.
6. How do I check my order status?  To check order status, please call 573-471-6700  and we will provide that information to you. 
7. How do I know when to pick up my order?  When you order, please give us a call and we will schedule an appointment for you. Call at  573-471-6700 
8. Where do I pick up my order if I live nearby? You will pick up your order at 85 Confluent Drive, Sikeston, MO 63801 please call 573-471-6700  to schedule an appointment. 
9. How long does shipping normally take to get to me? Normally shipping takes 3-5 business days, but we have options for expedited shipping.